Truro Police are advising of a scam involving Efficiency Nova Scotia. (Pexels.com photo)

TRURO: Recently there have been reports in the Truro area of people going door to door trying to sell heat pumps for Efficiency Nova Scotia when in fact they are not affiliated with this program please see the below information from Efficiency Nova Scotia regarding this scam

Important Notice About Efficiency Nova Scotia Programs

There are contractors and sales companies in Nova Scotia misleading customers, pretending to be associated with Efficiency Nova Scotia, and engaging in aggressive and predatory sales tactics.

Efficiency Nova Scotia will never contact you directly unless you have applied to one of our programs.

FINANCING

This type of predatory activity puts customers at significant financial risk.

These companies push high-interest, long-term financing, and inflated prices for heat pumps, with the promise that rebates will cover the financing charges before they are incurred.

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AVOID BEING TARGETED

These companies may find you or your loved ones through social media ads, at trade shows, door-to-door sales or by cold calling.

Avoid being targeted by doing your research on any contractor you are considering and report any suspicious activity to the Canadian Anti-Fraud Centre (CAFC).

UNDERSTAND THE APPLICATION AND REBATE PROCESS

These companies often make promises to fast track approvals or guarantee rebate levels.

These are promises they cannot keep – ONLY Efficiency Nova Scotia can confirm approval or eligibility.

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For low- and moderate-income programs, you must apply directly to Efficiency Nova Scotia and receive written pre-approval.

Any contractor guaranteeing rebates or fast-track approvals is putting you and your personal information at risk. This behaviour should be reported to the police and/or Canadian Anti Fraud Centre on 1-888-495-8501

All customers are encouraged to get at least three quotes before making any commitments.

Stay cautious – if an offer seems too good to be true, it probably is. If you have questions, please contact ENS at info@efficiencyns.ca or 1-877-999-6035.